vCon Vault
IN DEVELOPMENT · EARLY PARTNER PROGRAM OPEN

Every conversation, on the record.

vCon Vault turns every customer conversation on the platforms and tools you already run into one standard, tamper-evident vCon record, then gives you services to sell on top of it.

  • Calls
  • SMS
  • Chat
  • Video meetings
  • Email

For voice and messaging resellers, MSPs and ITSPs. We'll write when there's something to see.

vcon · 018f2c1e-7a3b-8c4d SEALED
  1. SMS · 14:01
  2. SMS · 14:02
  3. Call · 5:12
  4. Chat · 14:09
  5. Chat · 14:10 
{
  "uuid": "018f2c1e-7a3b-8c4d-…",
  "created_at": "2026-10-07T14:02:11Z",
  "parties": [
    { "tel": "+1 215 555 0142", "name": "Front desk" },
    { "tel": "+1 610 555 0199" }
  ],
  "dialog": [
    { "type": "text", "mediatype": "text/plain" },
    { "type": "recording", "duration": 312 },
    { "type": "text", "mediatype": "text/plain" }
  ],
  "analysis": [{ "type": "summary" }]
}

Illustrative record. Texts, a call and a chat with one customer, kept as one vCon.

BUILT TO WORK WITH THE PLATFORMS AND TOOLS YOU ALREADY RUN

  • NetSapiens
  • Metaswitch
  • FreeSWITCH
  • FreePBX
  • 3CX
  • SMS and messaging platforms
  • Web chat
  • Call recorders
  • Contact-center exports

Connectors in development. Platform names belong to their owners; no endorsement implied.

HOW IT WORKS

One pipeline, from any source to a record you can act on.

  1. 01

    Capture

    Pull calls, meetings, SMS, chat and email from switches, recorders and messaging platforms through a WORM pipeline.

  2. 02

    Convert

    Normalize everything into the open IETF vCon format: one record per conversation, whatever the channel.

  3. 03

    Store

    Write once to redundant, cost-effective storage with retention tiers and an audit trail.

  4. 04

    Analyze

    Run deterministic rules and AI on every record: summaries, search and compliance checks across every channel.

  5. 05

    Act

    Turn records into workflows, built-in apps and products from an ISV marketplace.

FOR PARTNERS

Built for the channel, not around it.

You own the customer relationship. vCon Vault gives you something new to sell to every business already on your platform, across their calls, texts and chats, without new phones, apps or a new provider.

  • A new recurring line item

    Attach records, search and AI to every customer you already serve, and keep the margin.

  • Ready when regulators ask

    Calls and messages are written once to WORM storage with an audit trail, so the record you produce is the record that was made.

  • Your data stays open

    vCon is an open format being standardized at the IETF, so records stay portable across platforms and vendors.

DESIGN PARTNER PROGRAM

Help shape what we build.

We're working with a small group of resellers to shape the first connectors, pricing and apps. Tell us what you run and we'll be in touch.